FAQs

All guests entering San Juan are encouraged to register and pay an ecological fee of Php50 per person at the San Juan Tourism.

Here is the list of requirements to be presented at the San Juan Tourism Office:

Confirmation Voucher
Valid identification card with residential address

After presenting the requirements, a referral slip will be issued by the Tourism Office for you to present at the resort.

Yes, but we charge corkage fees for drinks. Non-alcoholic beverages and beers incur a fee of P50 per bottle, while wine and hard liquors have a fee of P1,000 per bottle.

A payment is required to guarantee your booking. Payments may be settled through credit card (100%) or bank transfer (70%. Options: BPI or BDO).

Early check-in and late check-outs are subject to availability and are not guaranteed.